Who we are
We help brands and marketplace sellers run fulfilment with discipline, transparency, and scale—backed by years of on-ground operations and a growing multi-city footprint across India.
GM Solution is an Indian third-party logistics (3PL) and marketplace fulfilment partner that helps e-commerce sellers store, process, and ship orders with discipline. We focus on what actually moves the needle for sellers: accurate inbound receiving, reliable storage, on-time dispatch, and clear communication every time inventory moves. Our team has spent years refining standard operating procedures (SOPs) alongside marketplace programmes—including Flipkart FTC (Fulfilment & Transportation Centre)-style fulfilment—so your seller ratings, dispatch SLAs, and customer experience stay protected as you grow.
Whether you are scaling from a few hundred orders a month or managing a Big Billion Days-style peak surge, we align people, warehouse space, and systems so operations stay predictable. Sellers on Flipkart, Amazon, Meesho, Myntra, Ajio and D2C carts like Shopify use us to remove the day-to-day drag of packing, labelling, and returns so their teams can spend time on sourcing, pricing, and marketing instead. That is why clients stay with us: we treat your stock and your reputation as our own.
GM Solution began with a simple observation—most sellers do not fail because their product is bad; they struggle because fulfilment is chaotic. Late dispatches, wrong-SKU shipments, and unmanaged returns quietly erode account health and profit. We started our Bengaluru operations to prove that a disciplined, SLA-first fulfilment model could protect a seller's metrics at scale. Over six-plus years we handled peak weeks, marketplace policy changes, and return spikes—learning the operational judgement that only comes from real volume.
Today that same playbook runs from our Ahmedabad facility for sellers across Gujarat and western India, with Delhi NCR planned next. One consistent service standard, documented and repeatable, wherever your inventory sits.
One consistent service standard—deep roots in the south, expansion in the west, and the capital region next.
Flagship operations
For over six years, our Bengaluru operations have been the backbone of GM Solution—where we honed SOPs, trained teams, and proved fulfilment at scale for sellers who cannot afford trial-and-error in logistics.
Western India
We have opened in Ahmedabad to bring the same execution standards closer to brands and sellers in Gujarat and neighbouring markets—faster regional reach without compromising on accuracy or compliance.
Northern India
Delhi NCR is next on our map. We are preparing to extend our network so north-based sellers can access GM Solution’s fulfilment model with the same clarity and accountability you expect from a long-term operations partner.
Practical strengths that show up in daily operations—not only on a slide deck.
Six-plus years in Bengaluru means we have already seen peak weeks, policy changes, and return spikes—so you benefit from judgment, not guesswork.
New cities are added carefully: same training, same checks, and leadership oversight so “new location” never means lower quality.
Clear handoffs, documented processes, and honest communication when something needs attention—so you can plan inventory and sales with confidence.
We optimise for your account health, dispatch metrics, and customer satisfaction because when you win on the platform, we grow with you.
On every marketplace, your visibility is tied to operational metrics—late dispatch rate, order defect rate, cancellations, and return handling. Our entire process is designed to keep those numbers green so your listings stay competitive. Here is the discipline behind the scenes:
Every consignment is received against an advance shipping note, counted, and quality-checked before it is binned. Clean receiving data means fewer "item not as described" complaints and faster inbound-to-live time on your catalogue.
Orders flow through a controlled, scan-verified line to cut wrong-SKU dispatches—one of the biggest hidden causes of returns and negative ratings. Right-sized packaging protects the product and controls volumetric shipping cost.
We work backwards from each channel's dispatch window so handovers happen inside the promised time, even during peak events. Predictable cut-offs are how sellers keep a low late-dispatch rate.
Returns are received, inspected, and graded. Sellable units are restocked quickly; non-sellable units are documented for disposal or rework per your policy—so returns never become blind inventory debt. Learn more about our end-to-end seller support or start with GST registration assistance if you are new to selling.
A quick, honest comparison to help you choose the right fulfilment model for a marketplace business.
| What matters | Doing it in-house | Generic 3PL / courier | GM Solution |
|---|---|---|---|
| Marketplace SLA knowledge | Learn by trial and error | Ships parcels, limited seller-metric focus | Built around Flipkart FTC & marketplace SLAs |
| Returns & grading | Often unmanaged | Usually not included | Structured intake, grading & restock |
| Upfront cost | High (space, staff, systems) | Medium | Low—use our facility or consignment model |
| Scalability for peaks | Hard to flex staff | Variable | Elastic capacity & peak planning |
| Seller onboarding & GST help | Do it yourself | Not offered | Guided onboarding + GST assistance |
Trust in logistics is earned through consistency, not slogans. Our credibility comes from tenure, transparent processes, and a seller-first commercial model:
Six-plus years of live operations means we have already solved the edge cases—festival surges, address-quality issues, RTO spikes, and marketplace policy shifts. You benefit from operational judgement, not guesswork.
Documented SOPs, daily dispatch updates, and honest communication when an exception needs a decision. You always know what happened to your stock and what is next—so procurement and sales can plan with confidence.
With our FTC and consignment distribution options, you can operate from any location across India without locking up capital in bulk inventory or a warehouse lease. Read how the FTC + consignment model works.
Selling on a marketplace also means meeting statutory requirements. Useful official references include the GST portal for registration and the Flipkart Seller Hub for programme rules. Our team helps you stay aligned with both.
Common questions from sellers evaluating a fulfilment partner.
Our flagship operations are in Bengaluru (6+ years), with a facility now open in Ahmedabad, Gujarat, and Delhi NCR planned next. We serve sellers across India through our network and consignment model.
We have run live warehousing and marketplace fulfilment operations for more than six years, handling multiple peak seasons and marketplace policy changes.
Flipkart FTC is our core focus, and we align with Amazon, Meesho, Myntra, Ajio, JioMart, and D2C carts such as Shopify where the model fits.
Yes. We provide end-to-end GST registration assistance, including document checks, application filing, and follow-ups—useful if you want to sell from our state or warehouse.
Absolutely. Through our consignment model we can supply ready-to-sell stock to your own warehouse or a partner FTC, so you can operate from the location that suits your business.
Share your category, channels, and volumes—we will suggest how Bengaluru, Ahmedabad, or our upcoming Delhi footprint can support your next stage of growth.
